Email Rollover Information

Email will be unavailable starting Thursday May 3rd at 4:30 and continuing through the weekend due to a state-wide changeover that has been taking place this spring.  This affects both Microsoft and Google suites including Office365, email, OneDrive and Google drive.  This will make signing into a Chromebook impossible on Friday May 4th.  Email may return on Friday or Saturday but be prepared to be without email and Google services until Monday May 7th

 

After the migration.

Webmail will be  available at https://login.microsoftonline.com as soon as this process is over. Outlook and devices will have to be reconfigured.  If you need assistance, see your building level technician.  Login credentials will be the same. Gmail services will be available as soon as single sign on is reconfigured over the weekend.  Some items may take 72 hours to completely migrate so please be patient. 

 

Timeline-Check back here for status and updates:

Thursday May 3rd 4:30 PM Rollover has begun.  Email and Google Accounts are unavailable
Friday 9AM:  Everything on schedule, Single Sign on for Google complete.  Google services now available.  
 

2PM Migration mostly complete.  May resume using email.  outlook webmail available at login.microsoftonline.com

 

 

 

Self Service Information

Webmail

Setup phones and other devices

Setup Outlook


Can't find your stuff after rollover?  Don't panic.  

 

Your account prior to the migration still exists, but had to be renamed as part of the migration process. Users will be able to access this data through the end of the school year, but it's highly recommended that they move what is needed prior to that time. 

To access your old account use the following user information:

Username: <username>-rowan@staffkyschools.onmicrosoft.com 
Password: <Password is what it was at the time of migration> 

Example (Staff):

Primary username: first.last@rowan.kyschools.us 
Renamed username: first.last-rowan@staffkyschools.onmicrosoft.com

 

Example (Student):

Primary username: first.last@stu.rowan.kyschools.us 
Renamed username: first.last-stu.rowan@staffkyschools.onmicrosoft.com

 

Student Accounts:

Students will need to connect their old account and new account.  Google docs will not be affected.  

Connect old account and new account instructions

 





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